Ordering and General Info

Contact Us
Email:
Info@filigreemonograms.com

Phone:
(530) 899-7622
Talk to us in person or leave a detailed message.

Address:
Filigree Monogram Designs
3222 Calistoga Dr
Chico Ca 95973

We do not recreate personal monograms at this time.

If you have comments, testimonials or suggestions please send us your information here: Info Submit

Please enjoy looking through our on-line catalog. The web site is routinely updated, so please check back often. Requests or suggestions for new products are welcome.

Phone Orders Only

Phone credit card and order info to us at: (530) 899-7622
Note: We recommend phone orders as our inventory moves very fast. We may be out of stock on your preferred item while we wait to process your check.

Mail printed receipt with credit card info or send check to:
Filigree Monogram Designs
3222 Calistoga Dr
Chico Ca 95973

Shipping
Pending product availability, shipping preferences will be honored upon completion of item ordered. After credit card or check is cleared, please allow 2 - 4 weeks (most items will ship sooner) before shipping to allow time for embroidery, custom work or handcrafting. Select your shipping method accordingly.
Note: UPS does not ship to P.O. boxes.

Shipping preferences (eg. 1 day, express and etc.) applies to shipping after products are personalized and/or created.

If it need delivery sooner, please call us at (530) 899-7622 or email us at info@filigreemonograms.com and we will try to accommodate.

CHECK WITH US FIRST IF TIME IS OF THE ESSENCE. We increase our staff during the busiest wedding months in an effort to serve all our customers.
Canadian Customers
We are not responsible for any duties, taxes, tariffs, customs issues or delays. Duties and taxes are mandated by your country, not by our company. Consult your government agencies if you have any questions.

* We Ship to Canada using USPS Global Express Mail (EMS) 3-5 day Only, so as to provide a tracking number if needed.

Privacy Policy
Your information is transferred safely via a secure server. Your privacy is important to us. Please be assured that all information provided will remain confidential and will not be shared with any other unnecessary parties. We collect only the information required to process your order. We do not use, sell or make available any client information to any other party.. period the end.

Email
Privacy is important to us. We NEVER rent, sell, lease or share email addresses.
We have a strict no-spam policy.

Return Policy
Filigree Monogram Designs assures product quality; however, these are custom products, so please go slow, make sure spelling, color and other options are correct. Because of this customization we cannot and do not allow for returns. We inspect each item before shipping. Never hesitate to call if you have a question before submitting an order, call (530) 899-7622.

Terms of Use
Effective as of: [October 26, 2002]
This Web site, currently located at FiligreeMonograms.com, as well as all services related to this Web site (collectively, the “Site”) is provided by Filigree Monogram Designs (“FMD,” “us,” “our,” or “we”). The terms and conditions set forth in this terms of use notice (“Terms of Use”) shall govern and apply to your visit to and use of the Site. By using the Site, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, in whole or in part, please do not use this Site.

General
We reserve the right to change or discontinue any content or feature of the Site, or impose, change, or modify the terms and conditions of these Terms of Use. Depending on the nature of the change, we will either announce the change (1) on the home page of the Site, (2) provide such notice via e-mail to customers, and others who provide us with their e-mail address, or (3) take such other action as we deem appropriate under the circumstances. By continuing to use the Site following an announcement of any change, you will be deemed to have agreed to such change. You agree to review these Terms of Use periodically to be aware of such changes or revisions.

Copyright
All contents featured, displayed, and presented on this web site, including, but not limited to, photographs, graphics, text, etc. (all hereby defined as the site "Content") are owned by Filigree Designs and/or other publishers and content providers. All elements of this web site, including but not limited to, the general design, the general site structure, and the Content, are protected by copyright, moral rights, trademark and all other laws protecting intellectual property rights, both in the United States and internationally. None of the content may be copied, reproduced, republished, represented, uploaded, posted, transmitted, or distributed in any way, without first obtaining Filigree Designs' expressed written permission. Modification or use of the Content for any other purpose is a violation of Filigree Designs' copyright and other proprietary rights. The photographic images on this site are not "royalty-free". "Comping" is considered usage under United States copyright and intellectual property.

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